Made to Order Software offers support for all of its products.
For our consumer products, please review your options on the corresponding consumer product page.
Made to Order Software offers First Class Support for all its professional product offerings. With First Class Support you are entitled to a dedicated support channel. This means very fast response time (one business day) from a highly skilled software engineer to answer any question you might have in regard to the professional product(s) you purchased.
Note that our professional software tools and libraries ship with source code. As the customer, you are free to modify the source code to better satisfy your needs. The First Class Support entitles you to continue to receive support even for code that has been customized by your software engineers.
For all our customers, we offer a Bug & Security Issues Mailing List. All your programmers are welcome to register to the list to know when such issues have been resolved.
We offer all of the following support options with 1 year or longer term contracts. Whatever the option, we do not limit the number of requests you can send us.
Contact us for more information about our support solutions.